Fast professional service. Great prices and great communication. Thanks for you help John!
- Joel Stewart Verified
Response from Crucial IT Solutions, LLC Thank you, Joel. I appreciate your business. Read More
I found Crucial IT Solutions recently while searching for IT repair services near where I live, in Roland, Iowa, that would also serve individuals rather than just businesses. John, the owner, was wonderful to work with. I inherited my late brother's laptop, which is only a few years old, and encountered the dreaded blue screen when I tried to get into the machine. John responded almost immediately to my service inquiry on his website form, and was responsive and communicative throughout the time he had the laptop. He was also very cost-conscious, looking for ways to minimize the cost to me for his service -- but he didn't skimp at all on expertise or effort. While the conclusion in my case (after multiple troubleshooting avenues) was that the solid-state hard drive was corrupted, John replaced the hard drive for free and prepped the laptop so I could give it to my 8-year-old son, which I'd asked him to do for me. I appreciated John's time, attitude, expertise and ease of working with, and I'll definitely contact him again when I have any issues or questions with my own laptop.
- Tamsyn Jones Verified
Response from Crucial IT Solutions, LLC Hello Tamsyn, Thank you for the thoughtful review and for your business. It was my pleasure to work with you. Let me ... Read More
I work for a small retirement community and John at Crucial IT Solutions, LLC has been amazing! We got a new computer from him and he was so knowledgeable and efficient when installing it and I have called him back a couple times to help me better understand the system and he was so quick to respond! I would recommend Crucial IT Solutions, LLC to anyone looking for IT assistance!
- Windsor Oaks Verified
Response from Crucial IT Solutions, LLC I appreciate your review and your business. Let me know if there is anyway that I can assist. John Read More
John did a great job for both my wife and I as well as my Mother-in-law. He was timely, thorough and explained everything he did. There is no reason to go anywhere else with John's ability.
- Kurt Erickson Verified
Response from Crucial IT Solutions, LLC Thanks, Kurt. I appreciated your business! Read More
Crucial IT handled my requests and concerns on both my laptops. Communication was clear and responsive. I highly recommend Crucial IT and John!
- Tricia Anderson Verified
Response from Crucial IT Solutions, LLC Thank you, Tricia. I appreciate your business and your review post! Let me know if there is anything further that I c... Read More
Very helpful with all our computer needs.
- Director Story City Verified
Response from Crucial IT Solutions, LLC Thank you - I appreciate your business! Read More
I recently asked John for help with a "dead" personal computer. I purchased a new computer. John was able to retrieve my old computer files and assist me in setting up my new computer! John was professional and provided invaluable assistance! I highly recommend his expertise!
- Mary Ness Verified
Response from Crucial IT Solutions, LLC Thank you, Mary. I was happy to be of help and appreciate your post. Read More
John was great to work with regarding my personal laptop. He was very responsive when reached out to him and provided support within days of requesting help. He thoroughly worked through my laptop's issues and returned it to me quickly and working much better. On top of that, he helped burn DVDs for me with home videos from my laptop. He is professional, knowledgeable, and reliable. I highly recommend him and will use him again for my personal technology needs.
- Marissa Vermeer Verified
Response from Crucial IT Solutions, LLC Thank you, Marissa. I was happy to help and appreciate your post. Read More
John takes the computer worries out of my life completely. He knows what he is doing and is always looking out for my best interests. Stress free with Crucial IT is the way to go.
- Nicole Engelhardt Verified
Response from Crucial IT Solutions, LLC Thank you, Nicole. Your business is appreciated and important to me. Read More